Water Treatment · Richmond, TX
Water softeners & filtration in Richmond
The City of Richmond supplies groundwater from the Gulf Coast Aquifer, and the City itself classifies that water as hard.
What public reports say about Richmond water
- Richmond's drinking water comes from groundwater wells in the Gulf Coast Aquifer, 480 to 1,000 feet deep.
- The City lists its water hardness at 9.76 grains per gallon (167 mg/L), which it classifies as hard.
- The City switched its disinfectant from chlorine to chloramine in September 2017.
Water varies by home, utility and MUD. Figures come from the public reports linked below.
How we help Richmond homeowners
With hardness near 10 grains per gallon, scale on fixtures, water heaters and glass shower doors is common. We confirm your number with a mailed test, then size the softener to your household.
- Water softeners and whole-home filtration: manufacturer warranty + 1-year labor.
- Reverse osmosis drinking water at the kitchen sink.
- Free mailed water test: the mailed test is free. Booking takes a $20 deposit, credited toward your system when installed; non-refundable if you choose not to install.
- Financing available, subject to approval.
Start a free water consult Call (832) 639-4127
Related reading: Water by community: Fort Bend & West Houston
Richmond water questions
How hard is Richmond’s water?
The City of Richmond lists 9.76 grains per gallon (167 mg/L), which it classifies as hard. MUDs outside the City system may differ.
Where does Richmond’s water come from?
The City says its water is groundwater from the Gulf Coast Aquifer, pumped from wells 480 to 1,000 feet deep.
Does Richmond water contain chloramine?
The City announced a change from chlorine to chloramine in September 2017. A carbon stage made for chloramine can be added if you want to reduce its taste and smell.
How much do systems cost?
The Water Softener starts at $2,589. A standalone under-sink RO is $795, and the RO add-on is $595. Essentials, Softener + Carbon, Softener + Carbon + RO, and Premium are tiers quoted after your free mailed water test. A written proposal after your water test confirms the price for your home. You pay 30% when you approve the proposal (that orders your system, which ships to your home) and the remaining 70% after it is installed and working. From Nov 18, 2026 to Jan 31, 2027, get $150 off the Softener + Carbon + RO package or the Premium Whole-Home package. The offer does not apply to other packages.
How long does installation take?
After you approve the written proposal, a 30% deposit orders your system, which ships to your home. A licensed installer then does a quick on-site reading to confirm your numbers and installs the system. We will give you a scheduled install date once the equipment is on the way. Call (832) 639-4127 if you want to talk through what to expect for your package.
Do I have to add salt?
Yes, if you choose a salt-based softener. It uses salt to remove hardness minerals (calcium and magnesium), and you add salt to the brine tank periodically. A salt-free conditioner does not remove hardness the same way, so a hardness test still reads hard. We recommend a system after your mailed water test.
Is financing available?
Financing available, subject to approval. See our financing page. We do not publish rates on this page.
How much is the water test?
The mailed water test is free. Booking takes a $20 deposit, credited toward your system when installed; it is non-refundable if you choose not to install. There is no obligation to buy a system.
Sources: City of Richmond: Water Quality · City of Richmond: Water FAQs
Other areas we serve: Sugar Land · Rosenberg · Fulshear · Missouri City · Katy · Houston