What to expect from your free water test
Hard water and chloramine are common in the Houston area: spots, scale, chemical taste, and skin and hair that can feel dry. Find out what’s in your tap water. We mail you test strips after your small deposit. Send us your strip result and three install photos, then we call you to explain the results in plain English. No obligation. The mailed water test is free. Booking requires a small deposit, subtracted from your system total when installed; non-refundable if you choose not to install.
- Free mailed water test: we mail you strips and you send us your result and three install photos
- Results reviewed by a licensed specialist
- Honest recommendation: if your water is fine, we’ll tell you
- Local and owner-operated, serving the Great Houston area
- New home? Master-planned communities get the same hard, treated water. Don’t let it spoil your new place.
- Fast, affordable installation once you decide. Installed by licensed installers.
- Financing available on qualifying systems. Check your options
- Want to lock in a package? Pick your system and book your water test with a small deposit, subtracted from your system total when installed; non-refundable if you choose not to install.
Not ready to book? Answer our quick home water questionnaire and we’ll follow up.
Start your free mailed water test
Complete your info, send install photos, and pay the small system deposit below — all on this page.
Step 1: Your info
Submit the Housecall Pro form first to create your lead. Then continue directly below on this page to send photos and pay the deposit.
Step 2: Send your install photos
Step 2: Your details & install photos
Send the three install photos now, even before your free test strips arrive. Your strip-result photo is optional until you have tested your water.
What to expect
How the water test works
- 1
Request your test
Fill out the form and pay the small deposit, subtracted from your system total when installed.
- 2
Test your water
We mail you strips to test your tap water. Get an online quote, pay a small deposit, and we mail you strips for hardness, chlorine and iron.
- 3
Send your test and install photos
text or email us clear photos of the strips, or your lab results. We then go over them by phone or video.
- 4
We call you
We go over your results by phone or video, recommend the package that fits (or tell you if you don’t need one), then send your written estimate and financing link.
- 5
Install day
Our licensed installer does a quick on-site reading to confirm your numbers, then installs your system.
Related reading: Is a mailed water test accurate enough to determine filtration needs?
Your mailed test
Get your online quote
- 1
Online quote
Enter your ZIP and household size to see your likely package, based on EWG and city water data for your area. Pay a small deposit online for your mailed test.
- 2
Mail-in test strips
We mail you strips for hardness, chlorine and iron. Send us photos of the strips (or your lab results), plus three install photos: the main shutoff, the water heater area (and softener loop if you have one), and the nearby outlet and floor drain.
- 3
Call
We go over your results by phone or video, confirm your package, and send your estimate and financing link.
Questions
About your water test
Does anyone come to my house for the test?
No. We offer a free mailed water test only. Send us your strip result and three install photos, then we review your results by phone or video.
How long does the test take?
We’ll text you when your mailed test ships. Follow the timing on the strip package, then send us your photos.
How do I send my results?
text or email a clear photo of the result to (832) 639-4127 or [email protected], and we’ll set up your results call.
What does the test check?
It’s a home water test that gives quick readings for common things like hardness and chlorine. It’s a screening test, not a full lab analysis. We also use your city’s published water quality report when we recommend a system.
Do you test well water?
Let us know on the form if you have a private well.
What does it cost?
The mailed water test is free. We collect a small deposit, subtracted from your system total when installed; non-refundable if you choose not to install. If you choose a system, pricing depends on your home and your water and is spelled out in a written proposal. When you approve it, a 30% deposit orders your system, which ships straight to your home, and the remaining 70% is due after installation. The mailed water test is free. The small deposit is subtracted from your system total when installed; it’s non-refundable if you choose not to install. You can pay it when you book through our package picker. Financing is available on qualifying systems (check your options), subject to approval.
Can I cancel or reschedule?
Of course. Just call or text (832) 639-4127. If you paid the small deposit, we’ll help with the next steps.
Is there a warranty?
Yes. Manufacturer equipment warranty plus 1-year warranty on installation labor. Our Premium Whole-Home package includes 5 years of labor coverage.
Do you offer filter replacement plans?
Yes. After installation you can add the RO Filter Plan ($12/month) or the Whole-Home Care Plan (Ask about plan pricing), which covers your RO filters, a yearly softener check-up and carbon media refills. Both are billed automatically, can be paid yearly for one month free, and you can cancel anytime. See the plans.